MAKING A COMPLAINT

Amnesty International recognizes that those with and for whom it works may be given cause to raise a complaint about the organisation and that they have the rights to do so, to receive a formal response and to have their concerns addressed where these are shown to be well founded.  

Complaints may be addressed to Amnesty International's Secretary General in writing by email or mail (The  Office of the Secretary General, International Secretariat, Amnesty International, 1 Easton Street, London WC1X 0DW, United Kingdom).

We endeavour to respond to complaints in writing as quickly as possible (preferably within two weeks) and then to assess the basis for the complaint within 30 working days.

If appropriate the matter will be referred to an Amnesty International national section or structure for their investigation and formal response.

Complainants will be informed about any delays in this process (eg due to unavailability of relevant staff or the matter's referral to the national entity).

This process is not a substitute for complaint mechanisms in place in Amnesty International's national sections and structures or those otherwise available to Amnesty International's members, volunteers or staff.

Panic button
Эмнести Интернэшнл Хүний эрхийн хамгаалагчдын аюулгүй байдлыг хангаж Panic button гэх байршил тогтоогч программ гаргасан. МЭИ нь энэхүү програмыг гишүүд, дэмжигч нарт танилцуулан, хэрхэн гар утсандаа суулгаж ашиглах талаарх зааварчилгааг өглөө.

Human Rights Friendly Schools

Эмнести Интернэшнлийн сургуулиудад хэрэгжүүлж буй анхны хүний эрхийн боловсролын хөтөлбөр

Abolish the death penalty

Thousands of people around the world are waiting for governments to kill them.

Demand Dignity

Join the campaign against human rights abuses that keep people poor.

Stop torture

The so-called 'war on terror' has led to an erosion of fundamental human rights

Human rights education

The right to live in dignity, with access to health care, education, secure housing and an adequate livelihood is fundamental.
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